bdmummy's Privacy Policy

Last Updated: January 2026

1. Introduction and Applicability

bdmummy ("we", "our", or "platform") operates a reliable online betting and casino platform for players in Bangladesh. This Privacy Policy ("Policy") applies to the bdmummy website bdmummy.lat and all services connected to it.

By using our platform, you acknowledge that you have carefully read this Privacy Policy and are fully aware of its terms. You must be 21 years of age or older.

2. What Information We Collect

To create an account and use services on bdmummy, we may collect the following types of information:

2.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID card or passport number (where required)
• Residential address

2.2 Contact Information

• Email address
• Mobile number

2.3 Financial Information

• bKash / Nagad / Rocket account number (for completing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.4 Technical Information

• IP address and device information
• Browser type and version
• Access time and date
• Page visit and click data

2.5 Gaming Activity Information

• Game history and results
• Records of bonus and promotional offer usage
• VIP level and points information

3. How We Collect Information

We collect your information in the following ways:

• Directly from you: Through registration forms, the login process, payment forms, and communications.
• Automated collection: Through cookies, log files, and web beacon technology.
• Through third parties: Transaction verification information from payment processors (bKash, Nagad, Rocket).
• From identity verification services: As part of the KYC process where applicable.

4. Purpose of Using Information

bdmummy uses collected information for the following purposes:

1. Account management: To create, verify, and maintain your account.
2. Service delivery: To ensure gaming, betting, and all related services.
3. Financial transactions: To process deposits, withdrawals, and bonuses.
4. Customer support: To resolve your issues via live chat and email.
5. Fraud prevention: To ensure account security and detect irregular activity.
6. Legal compliance: To comply with applicable laws and regulations.
7. Communication: To inform you of important updates, policy changes, and promotional information.
8. Service improvement: To improve the quality of our platform and the user experience.

5. Sharing and Disclosure of Information

bdmummy does not sell your personal information to third parties. However, we may share information in the following specific circumstances:

5.1 With Service Providers

Only the information necessary for service operations is shared with payment processors (bKash, Nagad, Rocket, and banks), technology infrastructure providers, and fraud detection service providers. These third parties are bound to comply with our privacy policy.

5.2 Legal Obligations

Information may be disclosed to authorities if required under a court order, government directive, or applicable law.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance should such an event occur.

6. Data Storage and Security

To ensure the security of your information, bdmummy follows industry-standard technologies and processes:

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure servers: Our servers operate in access-controlled environments.
• Regular security audits: Regular security checks are conducted to identify and address system vulnerabilities.
• Staff training: All our staff are trained in data protection and are committed to maintaining confidentiality.
• Restricted access: Only authorized staff can access the information they need.

6.1 Data Retention Period

Your information is retained for as long as your account is active or as needed to provide services. Information may be kept for the required period in cases of legal obligation. Financial records will be retained for a specified period after account closure in accordance with applicable law.

7. Cookies and Tracking Technologies

Cookies and similar technologies are used on the bdmummy website. Cookies are small data files stored in your browser that help improve the functionality of our site.

7.1 Types of Cookies

• Essential cookies: Necessary for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To understand site usage and improve services.

You can manage cookies through your browser settings. However, disabling certain cookies may affect some functionality of the site.

8. Your Rights

As a user of bdmummy, you have the following rights:

1. Right to access information: You may request to know what information we have stored about you.
2. Right to correct information: You may request corrections if there are any errors in your information.
3. Right to delete information: You may request deletion of your information in certain circumstances, though this may not be possible where legal obligations apply.
4. Right to restrict processing: You may object to the processing of your information in certain circumstances.
5. Right to data portability: You may request a copy of information relating to you in a structured format.
6. Right to opt out of marketing communications: You may unsubscribe from promotional emails at any time.

To exercise any of the above rights, contact us at [email protected] or notify our support team via 24/7 live chat.

9. Third-Party Links

The bdmummy website uses technology from game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others. These third-party service providers have their own privacy policies, over which bdmummy has no control. However, we work only with trusted and recognized providers and share a minimum amount of your personal information with them.

10. Children's Privacy

bdmummy's services are for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information from a minor has been collected, we will immediately arrange to delete that information and suspend the associated account.

11. Policy Changes

bdmummy reserves the right to update this Privacy Policy at any time as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• By publishing a clear notice on the website
• By sending a notification to your registered email address
• By requesting approval at the time of login

If you continue to use bdmummy after the updated policy is published, you will be considered to have accepted the new policy. The date of the most recent revision of the policy will always be displayed at the top of this page.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: Support in Bengali is available 24/7

We generally respond to privacy-related requests within a reasonable time. Additional information may be required to resolve complex matters.